oncore

Terms of Service

Last updated: January 22, 2026

1. Agreement to Terms

Welcome to Oncore. These Terms of Service ("Terms") govern your access to and use of the Oncore platform, including our website, mobile application, and all related services (collectively, the "Service"). By accessing or using the Service, you agree to be bound by these Terms.

If you are using the Service on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms, and "you" refers to both you individually and that organization.

If you do not agree to these Terms, you may not access or use the Service.

2. Description of Service

Oncore is a comprehensive live show management platform designed for booking agents, managers, tour managers, artists, and crew. The Service enables users to:

  • Manage shows, tours, and events
  • Coordinate with venues, promoters, and production teams
  • Track financial information and deal terms
  • Store and share documents, contracts, and production materials
  • Collaborate with team members and external partners
  • Access information across web and mobile platforms

3. Account Registration and Security

3.1 Account Creation

To use the Service, you must create an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.

3.2 Account Security

You are responsible for safeguarding your account credentials and for all activities that occur under your account. You must immediately notify us of any unauthorized use of your account or any other breach of security. We are not liable for any loss or damage arising from your failure to protect your account credentials.

3.3 Account Requirements

You must be at least 16 years old to create an account and use the Service. By creating an account, you represent that you meet this age requirement.

4. Acceptable Use

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree not to:

  • Violate any applicable laws, regulations, or third-party rights
  • Use the Service to transmit harmful, offensive, or illegal content
  • Attempt to gain unauthorized access to the Service or other users' accounts
  • Interfere with or disrupt the Service or servers connected to the Service
  • Use automated means (bots, scrapers, etc.) to access the Service without authorization
  • Reverse engineer, decompile, or disassemble any part of the Service
  • Use the Service to send spam, unsolicited communications, or malware
  • Impersonate any person or entity or misrepresent your affiliation
  • Upload content that infringes intellectual property rights
  • Use the Service in any way that could damage our reputation or goodwill

5. User Content

5.1 Your Content

You retain ownership of all content you upload, submit, or create through the Service ("User Content"). By uploading User Content, you grant us a worldwide, non-exclusive, royalty-free license to use, store, display, reproduce, and distribute your User Content solely to provide and improve the Service.

5.2 Content Responsibility

You are solely responsible for your User Content. You represent and warrant that you have all necessary rights to upload and share your User Content and that it does not violate any third-party rights or applicable laws.

5.3 Content Removal

We reserve the right to remove any User Content that violates these Terms or that we determine, in our sole discretion, is harmful, offensive, or otherwise objectionable.

6. Intellectual Property

The Service, including all content, features, and functionality (excluding User Content), is owned by Oncore and is protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, sell, or lease any part of the Service without our prior written consent.

"Oncore" and our logo are trademarks of Oncore. You may not use our trademarks without our prior written permission.

7. Subscription and Payment

7.1 Subscription Plans

Access to certain features of the Service may require a paid subscription. Details of available plans, pricing, and features are available on our website and may be updated from time to time.

7.2 Payment

By subscribing to a paid plan, you agree to pay all applicable fees. Payments are processed through our third-party payment processor. You authorize us to charge your payment method for all fees when due.

7.3 Billing Cycle

Subscriptions are billed in advance on a recurring basis (monthly or annually, depending on your plan). Your subscription will automatically renew unless you cancel before the end of the current billing period.

7.4 Refunds

Payments are non-refundable except as required by law or as explicitly stated in these Terms. If you believe you have been charged in error, please contact us within 30 days of the charge.

8. Organizations and Teams

8.1 Organization Accounts

Organizations can create accounts to manage their teams and collaborate on the Service. The organization administrator is responsible for managing user access, permissions, and ensuring compliance with these Terms by all organization members.

8.2 Data Ownership

Data created within an organization account belongs to the organization. Individual users may lose access to organization data if their access is revoked by the organization administrator.

9. Third-Party Services

The Service may integrate with or contain links to third-party services. We are not responsible for the content, privacy practices, or terms of any third-party services. Your use of third-party services is at your own risk and subject to those services' terms.

10. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that the Service will be uninterrupted, secure, or error-free, or that any defects will be corrected. We do not make any warranties regarding the accuracy, reliability, or completeness of any content available through the Service.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ONCORE AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICE.

OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

12. Indemnification

You agree to indemnify, defend, and hold harmless Oncore and its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or in connection with:

  • Your use of the Service
  • Your User Content
  • Your violation of these Terms
  • Your violation of any third-party rights

13. Termination

13.1 Termination by You

You may terminate your account at any time by contacting us or using the account settings. Upon termination, your right to use the Service will immediately cease.

13.2 Termination by Us

We may suspend or terminate your access to the Service at any time, with or without cause and with or without notice, including if we believe you have violated these Terms.

13.3 Effect of Termination

Upon termination, you will lose access to your account and all data associated with it. We may retain certain data as required by law or for legitimate business purposes. Sections of these Terms that by their nature should survive termination will survive.

14. Modifications to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on the Service and updating the "Last updated" date. Your continued use of the Service after the effective date of any changes constitutes your acceptance of the modified Terms.

15. Modifications to Service

We reserve the right to modify, suspend, or discontinue the Service (or any part thereof) at any time, with or without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of the Service.

16. Governing Law and Dispute Resolution

16.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of Sweden, without regard to its conflict of law provisions.

16.2 Dispute Resolution

Any disputes arising out of or relating to these Terms or the Service shall be resolved through good-faith negotiation. If negotiation fails, disputes shall be submitted to the exclusive jurisdiction of the courts located in Sweden.

17. General Provisions

17.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Oncore regarding the Service and supersede all prior agreements.

17.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

17.3 Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

17.4 Assignment

You may not assign or transfer these Terms or your rights under them without our prior written consent. We may assign our rights and obligations under these Terms without restriction.

18. Contact Us

If you have any questions about these Terms, please contact us at:

Oncore

Email: jean@oncore.io